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Frequently Asked Questions and Policies

Policies

FAQs - coming soon

 

RETURNS

Thank you for shopping at ittikid.com

We want you to be happy and satisfied with all of the items purchased on our site, and will do our part in making sure that happens. All of the items on our site have been carefully chosen in order to bring you the best in style and quality. We take pride in all of the products that we have selectively chosen for ittikid.com and stand behind the quality of our merchandise. If for some reason you are not completely satisfied with your purchase from ittikid.com you can return the merchandise for a full refund less shipping costs.

Ittikid must be contacted within 3 days of receiving the item(s)

Item(s) must be returned within 10 days of delivery

Item(s) must be unwashed, unused, and in original packaging with tags intact

All sale items final

In the event that you choose to make a return or exchange, you must contact us within three days of receiving item, by phone (707)538.1099 or e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with the item(s) you wish to exchange or return, including sizes, the reason why, and weather you'd like a refund or exchange. We will provide you with return instructions at this time. We will not accept returns without prior authorization.

When ittikid.com receives your returned items in their original condition and packaging, we will issue your refund, or ship the exchange.


Sizing

Because most of our items are from Scandinavia, the sizing can get a little tricky! We have done our best to convert the sizes according to US standards. Below are conversion charts based on manufacturer. If you have any questions about sizing, please feel free to email us at: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Plastisock

50/56 0-2 Months
62/68 4-6 Months
74/80 9-12 Months
86/92 18 Months to 2 Years
98/104 3 to 4 Years
110/116 5-6 Years
122/128 7-8 Years
134/140 9/10 Years

Smafolk

56 Newborn
62 3-6 Months
68 6-9 Months
74 9-12 Months
80 12-18 Months
86 18-24 Months
74-80 9-12 Months
86-92 1-2 Years
98-104 3-4 Years
110-116 5-6 Years

Danefae

Danefae Uses US sizes.

Ej Sikke Lej

56 Newborn
62 3-6 months
68 6-9 Months
74 9-12 months
80 18 Months
86 2T
92 3T
104 4T


Shipping

Ittikid ships all orders via UPS. We offer free ground shipping on clothing orders over $175 For orders under $175 see flat fee shipping and handling costs below. These amounts are total shipping amounts to one address, not per item. ittikid only ships to locations within the 48 contiguous states. We do not ship to APO, FPO or PO Box addresses and unfortunately we currently do not ship to Hawaii, Alaska, Canada or Puerto Rico.

UPS Ground $7.99
UPS 2nd Day Air $15.00
UPS next Day Delivery $30.00

Gift Wrap

Sending your package as a gift? We offer gift wrap and gift enclosure for an additional $6.00 Please select the Gift Wrap box at check out, and you will be prompted to enter your message.

Privacy Policy


Your information stays with us. We respect your privacy.

ittikid never sells or distributes any customer information, under any circumstance.

FAQ's

Coming Soon!